CHECK MODEM
- If your computer will not dial out to your
internet provider and you can not hear the MODEM dialing:
- Check the telephone cable by hooking a telephone
up to the cable going to your MODEM. If you get no dial tone, check
the cable and connections.
- If then line if OK, check the MODEM as follows:
- Click on
MY COMPUTER icon
- Click on
CONTROL PANEL
- Click on
MODEM
- Click on
DIAGNOSTICS tab
- Highlight the
MODEM from the list
- Click on
MORE INFORMATION
- A MORE INFO window will open
- If the MODEM is working the blank area of this
window will display various AT commands and the response of the MODEM.
If the MODEM is not working, this area will be left blank.
- Click on OK to
return to CONTROL PANEL
- Close CONTROL PANEL
- If the MODEM does not respond, restart the
computer and try again.
- If the MODEM still does not respond, you may
have a bad MODEM. MODEMS are susceptible to damage from
lightning strikes. You can get a surge protector with protection for
telephone lines as well as power.